This is a short guide on using the Requirements Tracking System tool (RT) used in the IGE project to support the collection and handling of requirements from the stakeholders of IGE. The document supports the implementation of the IGE Requirements Management Process. This guide is targeted at those wishing to view and easily register Globus-related requirements with IGE through the lightweight guest account. Please see the How to Register Requirements with Us section on the Community Requirements page for other ways which may be more suitable for you.
If you experience any issues or difficulties in working with the IGE RT system, then please email email@example.com.
Logging into the RT System
The IGE RT system can be found at http://rt.ige-project.eu/. When entering this in your browser, you should see:
Simply enter guest as the username and as the password and select login.
Submitting a New Requirement
After logging in, you should be presented with the following screen:
This screen shows you a number of views of the current tickets in the various queues and allows you to submit new tickets. Simply select New ticket from the navigation bar on the left or on the top bar to create a new one.
You'll be presented with a set of fields to input requirements data. Let's look at each of these.Top-level Details
The first set of fields to think about are:
The fields dealing with where the requirement is from, the community, and other similar aspects. Please enter as much information as you can:
Description of the Requirement
Lastly, you can enter a full description of the requirement (you may wish to enter this information first):
When complete, just select Create ticket. Congratulations - you've just registered a Globus requirement with IGE! It should now appear in the My open tickets list, and you should be notified by email that the ticket has been created. You can check back on the progress of the requirement later by logging back into RT's guest account and selecting this requirement from the list. You can now refer to the Community Requirements page for What Happens Next.